Help us speed up the warranty process by identifying the defective product you wish to replace. Please use the product tool below to select your defective product.

Select your warranty product:
**NOTE: If the style/color entered does not match the image submitted below, your request will be denied. For all Apparel purchases, please return your warranty item to the original place of purchase. This online tool is for BEARPAW footwear purchases only. Please call 1-855-273-4732 for further questions.

warranty selection

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NOTE: A proof of purchase such as an invoice or receipt is required before we can process your warranty request.

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Please provide 1-2 images of the damaged boot.

BEARPAW footwear is guaranteed against defective materials and workmanship for one year from the date of purchase. If you incur a defect within the first 30 days and you purchased it at a retail store, simply return the product to the retailer with your receipt. After 30 days or if purchased online at, you can fill out the form below and we’ll replace your product free of charge pending our inspection.

  • Please complete this form and supply ONLY 1 or 2 pictures of the defect AND a picture of your receipt.
  • A proof of purchase such as an invoice, store receipt, or copy of credit card statement showing purchase is required before we can process your warranty request.
  • Do not send the product to BEARPAW unless requested to do so. Our goal is to reduce shipping costs for both of us.
  • The warranty does not extend to problems that arise from normal wear.
  • Discolorations or dye transfers are not covered by this warranty.
  • If you cannot provide a picture or the defect is unclear to us, we will request that you ship the product to us for further evaluation.

Questions? Give us a call at 1-855-273-4732. Mon - Fri: 6am-5pm and Sat: 8am-4pm PST

Warranty Tag

If your boot is perfect other than you had a toggle fall off or your dog ate it (yes, we get that a lot), we offer free replacements. Simply click the link below.